Man thought he was paying power bill by phone; he got a scammer instead

Fraudsters Strike: Man Almost Falls Victim to Elaborate Scam When Trying to Pay Power Bill
When West Hants resident Drew Kaulback tried to pay his Nova Scotia Power bill, little did he know he was about to be caught up in an elaborate scam. Upon searching for the utility’s phone number online, a toll-free number appeared as the top result. Without suspecting a thing, he dialed the number and found himself entrapped in a web of deceit.
The cunning scammer on the other end, posing as a Nova Scotia Power representative, requested personal information such as Kaulback’s account number and birthdate. Despite some red flags, like the scammer knowing the details of his recent bill, Kaulback proceeded to provide his credit card information. Things took a turn when the scammer failed to process the payment and instructed Kaulback to call his bank to approve it.
Fortunately, Kaulback’s bank was quick to detect the fraudulent activity, saving him from losing $692 in U.S. dollars. Disheartened but undeterred, Kaulback confronted the scammer and terminated the call, realizing he had narrowly evaded becoming a victim of financial fraud.
Responding to the incident, Casey Spears from Nova Scotia Power acknowledged the rise in fraudulent activities targeting the utility. She reassured the public that the company’s IT and cybersecurity teams are actively combatting these scams, albeit the challenges posed by the scammers’ swift operations.
Experts like Jeff Horncastle, a representative from the Canadian Anti-Fraud Centre, shed light on the common tactic of scammers sponsoring deceptive links to appear in top search results. Horncastle warned against blindly trusting search engine rankings and urged people to thoroughly verify website authenticity before sharing any sensitive information.
While Google implements strict measures to combat online scams, the ordeal left Kaulback shaken and cautious. He expressed the need for heightened vigilance and urged others to exercise caution when dealing with financial transactions over the phone.
As Kaulback works to secure his accounts and recover from the harrowing experience, his story serves as a poignant reminder of the ever-looming threat of cyber fraud in today’s digital age. Stay informed, stay alert, and always verify the legitimacy of online sources before divulging personal details.

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